299 bit Privacy Policy — Your Data Is Safe with Us
299 bit makes the protection of personal data for users in Bangladesh its highest priority. This policy details what information we collect, how we use it, and how we keep it secure.
Last Updated: January 2026
What Data Do We Collect?
When you register on the 299 bit platform, we collect your name, email address, mobile number, date of birth, and username. This information is required to create your account, verify your identity, and communicate with you. Date of birth is particularly important for age verification and ensuring responsible gaming. Account data is always stored in encrypted form and protected against unauthorized access.
Payment-related information in BDT is collected to process financial transactions, which may include bKash, Nagad, Rocket, or other mobile banking numbers. This financial data is used solely to complete deposits and withdrawals and to prevent fraud. Payment information is never used for third-party marketing purposes. We use the highest standard of encryption technology to keep all transactions secure.
When you use the platform, certain device and browser information is collected automatically — including your IP address, browser type, operating system, screen resolution, and referrer URL. This technical data is used to maintain platform security, detect suspicious activity, and improve the overall user experience. Usage patterns — such as which games were played, how long sessions lasted, and which features were used most — are also collected to help us continuously improve our services.
How Is Your Data Used?
Account Management
Your registration information is used to create your account, verify your identity, and secure your login. It is also needed to send password recovery links and important account notifications. You will be alerted if a suspicious login or unauthorized access attempt is detected.
Payment Processing
Financial information is used to securely process BDT deposits and withdrawals. A record of every transaction is kept so that any disputes can be resolved quickly. This data also supports anti-money laundering efforts and financial fraud detection.
Service Improvement
Usage patterns are analyzed to improve the platform's game selection, interface design, and mobile performance. Anonymized data is used to understand which games and sports events are most popular among users in Bangladesh.
Relevant Communications
Your contact information is used to notify you about new game launches, special offers, and important platform updates. You may opt out of promotional messages at any time, though critical account notifications cannot be disabled.
How Securely Is Your Data Stored?
299 bit applies industry-standard security measures to protect user data. All data transmission is secured via SSL/TLS encryption, making communication between your browser and our servers completely unreadable to third parties. Passwords are never stored in plain text — they are stored using strong cryptographic hashing algorithms. Regular security audits are conducted and any vulnerabilities are addressed promptly.
Financial data is stored in a specially secured environment, accessible only by authorized personnel under specific circumstances. Bangladeshi mobile banking numbers and payment details are stored in masked form so that full information is never visible at any one time. Our server infrastructure is protected by multiple layers of firewalls and intrusion detection systems. Regular data backups are performed, and recovery measures are always in place to protect against accidental data loss.
Regarding data retention: information for active accounts is retained for as long as the account exists. After an account is closed, certain data may be retained for a defined period to meet legal obligations, resolve disputes, or prevent fraud. Once the required retention period has passed, data is securely deleted or anonymized. Transaction records are retained for the period required under applicable laws in Bangladesh.
Is Your Data Shared with Third Parties?
299 bit never sells users' personal data to advertisers or marketing agencies — this is a core principle we do not compromise on. That said, limited data sharing with trusted third parties may be necessary to operate the service. These parties work under strict confidentiality agreements and may only use your data for specified purposes. We ensure that all our service partners uphold the same standard of data protection we do.
Payment gateway providers receive only the minimum data necessary to process transactions and are not permitted to use it for any other purpose. Technical service providers such as hosting and cybersecurity companies may have limited access solely for server operations. Customer support software providers may view account-related information only as needed to resolve issues. In every case, data sharing is kept to a minimum, and third parties are not permitted to resell or repurpose your information.
Where legally required — such as a court order, government investigation, or compliance with applicable laws in Bangladesh — we may be obligated to disclose certain information to regulatory authorities. In such cases, we always verify the legal process and provide only what is strictly required by law. No information beyond that will be shared without your prior consent.
What Rights Do You Have Over Your Data?
Right to Access
You may request a copy of the data 299 bit holds about you at any time. We are required to provide it within 30 business days of receiving your request. You can also view and download your core account information directly from your account settings.
Right to Correction
You have the right to correct any inaccurate or incomplete information in your account. Your name, email, and mobile number can be updated directly from your profile settings. For details that cannot be changed directly, please contact support.
Right to Deletion
You may request the deletion of your account and associated personal data. However, immediate deletion may not be possible where there are legal obligations, ongoing disputes, or pending transactions. Once your deletion request is initiated, you will receive a confirmation by email.
Policy Updates & Contact
299 bit reserves the right to update this Privacy Policy when necessary. You will be notified of any significant changes via your registered email or through a platform notification. Continued use of the platform after any changes will be taken as acceptance of the updated policy. We recommend checking this page periodically.
For any privacy questions, complaints, or data access requests, please contact our support team. Our data protection team is available seven days a week, Bangladesh time, and will process your request as quickly as possible. Contact email: support@299bit.click — this address is for privacy and data-related inquiries only, not marketing.